Solar Loan Information
If you have a solar loan with us, we’ve put together frequently
asked questions especially for our solar members. Your new system should
provide many years of service and lower costs to your household.
Frequently Asked Questions
Membership Information
[ + ] What are the benefits of being a member?
Visit our
membership page to learn about member benefits and rewards.
Payment Information
[ + ] My first payment is due and I have not been connected yet?
You can contact Tech CU to request a one-month payment deferral and payment deferrals will continue to accrue interest.
[ + ] My panel is not connected what can I do?
Contact your solar installation company directly.
[ + ] Will I receive a monthly statement/bill?
You will not received a monthly bill however, you will receive a monthly statement.
We will send you a coupon book that you can use to send in your payments.
[ + ] How can I make a payment?
There are several ways to make a payment.
- Log-in to Online Banking to set-up a bank to bank transfer.
- Set up new electronic transfers from another financial institution by providing the following:
- Technology Credit Union's Transit Routing Number (ABA #): 121181976
- 13-digit number comprised of your account code, loan ID, and member number formatted as follows:
- First Digit Account Code: 2 (for loans)
- Next 2 digits: Loan ID
- Last 10 digits: Membership number preceded by zeros (For example, for the solar loan of member# 0000123456 with loan ID #70, you would enter 2700000123456)
- Mail your payment to: Tech CU PO Box 1300, San Jose, CA 95108-1300
- You will receive a coupon book that you can use to mail in your payment.
- If we received your voided check or bank information we will set up the automatic payment for you (and it will be indicated in a letter sent to you). You can also download the
Automated Transfer Agreement form.
[ + ] How do I make a principal payment?
A principal payment must be mailed in to: Tech CU PO Box 1300, San Jose, CA 95108-1300
Clearly write on the check that you would like the payment applied to principal. Also, make sure to include your 13 digit loan number.
[ + ] I'd like to change my payment due date, how can I do that?
To see if your account is eligible for a one time due date change please send us a secure message through online banking or contact our Member Contact Center to submit your request.
[ + ] Can I make more than one payment monthly (i.e. pay loan ahead)?
You are welcome to pay more than your monthly payment, up to two months. The additional amount received will be applied based on the terms of your loan agreement.
[ + ] How do I payoff my loan?
You would need to contact us and let us know how you plan on making the payment and if it will be completed by you or a 3rd party. We will give you a payoff amount based on the information provided. This payoff will include any unpaid interest up
to the date you wish to pay it off. We do not pre-charge any interest, so any excess payoff will be returned to your address on file.
Online Banking
[ + ] How do I get started with Online Banking?
Before using Tech CU Online Banking, you must first
sign up .
This process will take 3 to 5 minutes and includes the following steps:
- Enter member information
- Set up username and password
- Set up security phrase and picture
- All done!
[ + ] What does Online Banking have to offer?
Check our
Online Banking section to see all the benefits Online Banking has to offer.
Loan Information
[ + ] How is my secured solar loan secured?
The loan is secured by the UCC fixture filing on the solar equipment.
[ + ] I'm refinancing my home and my title company is asking about my UCC. What do I need to do?
Have your title company contact us at
solar@techcu.com . We will provide the information needed such as a subordination checklist or payoff information.
[ + ] What are the terms of my unsecured solar loan?
The unsecured solar loan has a 0% interest rate with a one-time balloon payment due in 12 or 18 months. You can pay off the loan within the 12 or 18 months and not pay any interest.
[ + ] What are the terms of my secured solar loan?
The secured solar loans are simple interest loans with no prepayment penalty.
Late Fee: If any part of a payment is more than ten days late, we will charge you a late fee equal to 5% of the scheduled payment or $25, whichever is greater.
[ + ] How will I know when my one-time payment is due for the short term unsecured loan?
You will receive a quarterly member statement throughout the term of the loan. In addition, Tech CU will send reminder letters at 6, 3, and 1 month intervals prior to the one-time payment due date.
[ + ] What if I'm unable to pay the one-time payment in full as required?
If you do not pay the balance in full by the due date, the rate will change from 0% to 18% and will be in default. You can apply with Tech CU for an unsecured personal loan to refinance the unsecured solar loan.
[ + ] How do I get a copy of my loan agreement?
You signed your loan agreement via DocuSign. With your DocuSign username and password you will be able to access your loan agreement on their site.
Please send us a secure message through online banking or contact our Member Contact Center to submit your request.
Solar Panel Equipment and Solar Panel Installer Information
[ + ] What if I have an issue or concern with the performance of my solar equipment?
Please contact your solar installation company directly.
[ + ] Can I take the solar panels if we move?
No, because panels are designed by designated home.
Tax Information
[ + ] Can you tell me more about the federal solar Investment Tax Credit ("ITC")?
The Investment Tax Credit (ITC) is currently a 30 percent federal tax credit claimed against the tax liability of residential (Section 25D) in solar energy property. The Section 25D residential ITC allows the homeowner to apply the credit to his/her
personal income taxes. This credit is used when homeowners purchase solar systems and have them installed on their homes.